Yes, and debit/credit card transactions are automatically charged a 3.5% service fee. If you would like to avoid this service fee you can receive an instant 5% off discount for paying cash/check upon pick up.

Yes, we just need their name prior to pick up and a form of payment. We offer a text to pay link that can be paid directly from your phone.

At Camp Critter Country, we understand that not all dogs are social butterflies, and that's okay! We offer private accommodations for dogs who prefer their own space and do not get along with other dogs. Your dog can still enjoy our personalized care, attention, and activities while staying in a safe and comfortable environment. Our staff is trained to provide individualized care for every dog, ensuring they feel happy and secure during their stay with us. Whether your dog is selective with their furry friends or prefers human companionship, rest assured that they will receive the same level of care and love at Camp Critter Country.

We allow tours during our open hours of 7:30am-8:45am and 4:30pm-5:45pm 7 days a week. No appointment required for tours. Your furry friends however are not allowed on the tour, we are working during this time and have other dogs moving in and out at all times. We DO NOT allow tours during check in, it is too stressful on the dog and you. We like all goodbyes to be done up front to ensure a happy and smooth process for your dog. Please plan to come a different day prior to your appointment if you would like to check out our facility, one of our staff members will be happy to show you around!

Yes! Just please tell us so we are aware. No need to bring diapers or towels for dogs in heat, we clean all day long and have towels we can put over their bedding for you!

No! Please work with us as we have 500-1,000 pictures to go through every single day. There are some days where Facebook does not let us upload all photos, pictures get missed during our uploading process, or they were on their walk during picture time! We can assure you your pup is getting all their play time. If your dog were to be hurt you will be the first to know after us!

No problem! Just bring it along in the pill container or for multiple medications you can put them in a pill box. When your dog stays with us, please provide a list of their medications, along with clear instructions for administering them. We will go over all medications during check in. We do have pill pockets and peanut butter to mask medication. If your pet needs the pill masked another way, please bring it with their medication. Our experienced staff will ensure that your dog receives their medication as directed, team members are also trained to administer insulin injections and will ensure that your dog receives the proper dosage at the requested times.

Staff members are here from 7AM-6PM and 8PM-10PM year-round, including holidays! Owners live on site and we are equipped with ADT security.

Check in is between 7:30AM-8:45AM OR 4:30PM-5:30PM Check out is between 7:30AM-8:45AM, checking out between 4:30PM-5:30PM will result in an extra $25 per dog. Let us know which time slot you would like to drop off/pick up! *Effective starting May 1st, 2024

We offer daycare Monday-Friday, schedule an appointment online or by phone. Drop off is between 7:30AM-8:45AM and pick up is between 4:30PM-5:30PM. The dogs get to play all day with a mandatory nap time from 1PM-2PM as our staff is out for their lunch break. If the weather is bad, we do offer an indoor space to provide playtime.

You can bring machine washable bedding and up to three toys. Food must be packaged in individual bags per meal, we ask you do not bring food in large storage containers or bags. Wet food can be left in the can or container, we have two large refrigerators/freezers for storage. We provide all food/water bowls including raised feeders, slow feeders, and no tip bowls. If you do not want to bring any machine washable bedding, no problem! All rooms have a raised pet cot, and we provide blankets to all without one (unless they are blanket eaters). All of our play yards have toys for playtime.

The $25 charge is only for dogs picking up in our afternoon slot between 4:30PM-5:30PM. If you are picking up in the morning slot 7:30AM-8:45AM there is NO $25 charge. This charge does NOT apply to cats or daycare dogs. Our hours have remained the same, the only change with HOURS is we ask if you’re picking up in the afternoon you come between 4:30PM-5:30PM to get our valued staff home on time to their families. Lots of questions in regard to our reasoning behind this new charge. I will list a few below; •We charge per night and not per day. When picking up in the afternoon slot of 4:30PM-5:30PM, we have fed them breakfast, cleaned their room, meds if any, lunch feeding if any, let them out for 4/5 of their 15 minute minimum playtimes, etc. •Doing the above requires more staff members to be here. We value the care and safety of all pets and we want to keep our valued trained staff here for your pets. •We were one of the select few facilities to not charge an extra fee for staying through the day. We found other facilities charge for days, 1/2 days, etc. •Think of it like a hotel. Hotels let you check in usually after 3PM and then check out by 11AM. As always, we appreciate all of you and couldn’t be where we are today without your loyalty! If there are any other questions please reach out in the comments, email, or by phone and we’ll be happy to answer. Camp Critter Country

These are our most asked generic questions, if you have any further questions, please do not hesitate to reach out to us, we would love to hear from you! You can contact us by phone at 269-521-4424, if we do not answer we may be out playing with the dogs or cats! Just leave a message and someone will get back to you ASAP. Additionally, you can reach out to us via email at critters@btc-bci.com and our team will be happy to assist you with any further questions. You can reach out to us on Facebook messenger, click the link from our website to be redirected to our Facebook page. If you have an account with us, you can text us at 269-285-2399. If you do not have an account with us, we will not receive text messages from you so please reach out with another method above! We look forward to helping you plan your next adventure at Camp Critter Country!

We require dogs to be up to date with Rabies, Distemper, and Bordetella. Please note if your dog has never had Bordetella or if their Bordetella is expired/expiring during their stay, we require it to be given AT LEAST 7 days prior to their arrival date. This timeframe allows the vaccine to fully take effect. We require cats to be up to date with Feline Rabies and Feline Distemper. Vet records can be emailed to us at critters.btc-bci.com Or they can be attached when you submit an online reservation, if you are unable to attach your vaccine records, we will call the vet and get them directly prior to your appointment! We must have all updated vaccination records sent to us prior to check in.

At Camp Critter Country, the safety and well-being of every dog in our care are our top priorities. Before placing your dog in a playgroup, we conduct a thorough evaluation of their behavior, temperament, and sociability. This evaluation includes observing how your dog interacts with other dogs, their energy level, and any special needs or preferences they may have. Based on this assessment, we carefully match your dog with a compatible group of playmates to ensure a positive and enjoyable experience for all. Our experienced staff closely monitors the interactions between dogs and makes adjustments as necessary to ensure a safe and harmonious social environment. Every dog is different and will be reassessed each and every time they come back. If you do not want your dog to play with others or already know they do not get along with others let us know!

We let the dogs out 5 times a day starting at 7AM and ending at 10PM. Each time outside is a minimum of 15 minutes (weather depending). On nicer days we like to have as much outside time as possible! If your dog has frequent urination let us know at check in and we can accommodate extra out times.

Yes, and debit/credit card transactions are automatically charged a 3.5% service fee. If you would like to avoid this service fee you can receive an instant 5% off discount for paying cash/check upon pick up.

Yes, we just need their name prior to pick up and a form of payment. We offer a text to pay link that can be paid directly from your phone.

At Camp Critter Country, we understand that not all dogs are social butterflies, and that's okay! We offer private accommodations for dogs who prefer their own space and do not get along with other dogs. Your dog can still enjoy our personalized care, attention, and activities while staying in a safe and comfortable environment. Our staff is trained to provide individualized care for every dog, ensuring they feel happy and secure during their stay with us. Whether your dog is selective with their furry friends or prefers human companionship, rest assured that they will receive the same level of care and love at Camp Critter Country.

We allow tours during our open hours of 7:30am-8:45am and 4:30pm-5:45pm 7 days a week. No appointment required for tours. Your furry friends however are not allowed on the tour, we are working during this time and have other dogs moving in and out at all times. We DO NOT allow tours during check in, it is too stressful on the dog and you. We like all goodbyes to be done up front to ensure a happy and smooth process for your dog. Please plan to come a different day prior to your appointment if you would like to check out our facility, one of our staff members will be happy to show you around!

Yes! Just please tell us so we are aware. No need to bring diapers or towels for dogs in heat, we clean all day long and have towels we can put over their bedding for you!

No! Please work with us as we have 500-1,000 pictures to go through every single day. There are some days where Facebook does not let us upload all photos, pictures get missed during our uploading process, or they were on their walk during picture time! We can assure you your pup is getting all their play time. If your dog were to be hurt you will be the first to know after us!

No problem! Just bring it along in the pill container or for multiple medications you can put them in a pill box. When your dog stays with us, please provide a list of their medications, along with clear instructions for administering them. We will go over all medications during check in. We do have pill pockets and peanut butter to mask medication. If your pet needs the pill masked another way, please bring it with their medication. Our experienced staff will ensure that your dog receives their medication as directed, team members are also trained to administer insulin injections and will ensure that your dog receives the proper dosage at the requested times.

Staff members are here from 7AM-6PM and 8PM-10PM year-round, including holidays! Owners live on site and we are equipped with ADT security.

Check in is between 7:30AM-8:45AM OR 4:30PM-5:30PM Check out is between 7:30AM-8:45AM, checking out between 4:30PM-5:30PM will result in an extra $25 per dog. Let us know which time slot you would like to drop off/pick up! *Effective starting May 1st, 2024

We offer daycare Monday-Friday, schedule an appointment online or by phone. Drop off is between 7:30AM-8:45AM and pick up is between 4:30PM-5:30PM. The dogs get to play all day with a mandatory nap time from 1PM-2PM as our staff is out for their lunch break. If the weather is bad, we do offer an indoor space to provide playtime.

You can bring machine washable bedding and up to three toys. Food must be packaged in individual bags per meal, we ask you do not bring food in large storage containers or bags. Wet food can be left in the can or container, we have two large refrigerators/freezers for storage. We provide all food/water bowls including raised feeders, slow feeders, and no tip bowls. If you do not want to bring any machine washable bedding, no problem! All rooms have a raised pet cot, and we provide blankets to all without one (unless they are blanket eaters). All of our play yards have toys for playtime.

The $25 charge is only for dogs picking up in our afternoon slot between 4:30PM-5:30PM. If you are picking up in the morning slot 7:30AM-8:45AM there is NO $25 charge. This charge does NOT apply to cats or daycare dogs. Our hours have remained the same, the only change with HOURS is we ask if you’re picking up in the afternoon you come between 4:30PM-5:30PM to get our valued staff home on time to their families. Lots of questions in regard to our reasoning behind this new charge. I will list a few below; •We charge per night and not per day. When picking up in the afternoon slot of 4:30PM-5:30PM, we have fed them breakfast, cleaned their room, meds if any, lunch feeding if any, let them out for 4/5 of their 15 minute minimum playtimes, etc. •Doing the above requires more staff members to be here. We value the care and safety of all pets and we want to keep our valued trained staff here for your pets. •We were one of the select few facilities to not charge an extra fee for staying through the day. We found other facilities charge for days, 1/2 days, etc. •Think of it like a hotel. Hotels let you check in usually after 3PM and then check out by 11AM. As always, we appreciate all of you and couldn’t be where we are today without your loyalty! If there are any other questions please reach out in the comments, email, or by phone and we’ll be happy to answer. Camp Critter Country

These are our most asked generic questions, if you have any further questions, please do not hesitate to reach out to us, we would love to hear from you! You can contact us by phone at 269-521-4424, if we do not answer we may be out playing with the dogs or cats! Just leave a message and someone will get back to you ASAP. Additionally, you can reach out to us via email at critters@btc-bci.com and our team will be happy to assist you with any further questions. You can reach out to us on Facebook messenger, click the link from our website to be redirected to our Facebook page. If you have an account with us, you can text us at 269-285-2399. If you do not have an account with us, we will not receive text messages from you so please reach out with another method above! We look forward to helping you plan your next adventure at Camp Critter Country!

We require dogs to be up to date with Rabies, Distemper, and Bordetella. Please note if your dog has never had Bordetella or if their Bordetella is expired/expiring during their stay, we require it to be given AT LEAST 7 days prior to their arrival date. This timeframe allows the vaccine to fully take effect. We require cats to be up to date with Feline Rabies and Feline Distemper. Vet records can be emailed to us at critters.btc-bci.com Or they can be attached when you submit an online reservation, if you are unable to attach your vaccine records, we will call the vet and get them directly prior to your appointment! We must have all updated vaccination records sent to us prior to check in.

At Camp Critter Country, the safety and well-being of every dog in our care are our top priorities. Before placing your dog in a playgroup, we conduct a thorough evaluation of their behavior, temperament, and sociability. This evaluation includes observing how your dog interacts with other dogs, their energy level, and any special needs or preferences they may have. Based on this assessment, we carefully match your dog with a compatible group of playmates to ensure a positive and enjoyable experience for all. Our experienced staff closely monitors the interactions between dogs and makes adjustments as necessary to ensure a safe and harmonious social environment. Every dog is different and will be reassessed each and every time they come back. If you do not want your dog to play with others or already know they do not get along with others let us know!

We let the dogs out 5 times a day starting at 7AM and ending at 10PM. Each time outside is a minimum of 15 minutes (weather depending). On nicer days we like to have as much outside time as possible! If your dog has frequent urination let us know at check in and we can accommodate extra out times.

Yes, and debit/credit card transactions are automatically charged a 3.5% service fee. If you would like to avoid this service fee you can receive an instant 5% off discount for paying cash/check upon pick up.

Yes, we just need their name prior to pick up and a form of payment. We offer a text to pay link that can be paid directly from your phone.

At Camp Critter Country, we understand that not all dogs are social butterflies, and that's okay! We offer private accommodations for dogs who prefer their own space and do not get along with other dogs. Your dog can still enjoy our personalized care, attention, and activities while staying in a safe and comfortable environment. Our staff is trained to provide individualized care for every dog, ensuring they feel happy and secure during their stay with us. Whether your dog is selective with their furry friends or prefers human companionship, rest assured that they will receive the same level of care and love at Camp Critter Country.

We allow tours during our open hours of 7:30am-8:45am and 4:30pm-5:45pm 7 days a week. No appointment required for tours. Your furry friends however are not allowed on the tour, we are working during this time and have other dogs moving in and out at all times. We DO NOT allow tours during check in, it is too stressful on the dog and you. We like all goodbyes to be done up front to ensure a happy and smooth process for your dog. Please plan to come a different day prior to your appointment if you would like to check out our facility, one of our staff members will be happy to show you around!

Yes! Just please tell us so we are aware. No need to bring diapers or towels for dogs in heat, we clean all day long and have towels we can put over their bedding for you!

No! Please work with us as we have 500-1,000 pictures to go through every single day. There are some days where Facebook does not let us upload all photos, pictures get missed during our uploading process, or they were on their walk during picture time! We can assure you your pup is getting all their play time. If your dog were to be hurt you will be the first to know after us!

No problem! Just bring it along in the pill container or for multiple medications you can put them in a pill box. When your dog stays with us, please provide a list of their medications, along with clear instructions for administering them. We will go over all medications during check in. We do have pill pockets and peanut butter to mask medication. If your pet needs the pill masked another way, please bring it with their medication. Our experienced staff will ensure that your dog receives their medication as directed, team members are also trained to administer insulin injections and will ensure that your dog receives the proper dosage at the requested times.

Staff members are here from 7AM-6PM and 8PM-10PM year-round, including holidays! Owners live on site and we are equipped with ADT security.

Check in is between 7:30AM-8:45AM OR 4:30PM-5:30PM Check out is between 7:30AM-8:45AM, checking out between 4:30PM-5:30PM will result in an extra $25 per dog. Let us know which time slot you would like to drop off/pick up! *Effective starting May 1st, 2024

We offer daycare Monday-Friday, schedule an appointment online or by phone. Drop off is between 7:30AM-8:45AM and pick up is between 4:30PM-5:30PM. The dogs get to play all day with a mandatory nap time from 1PM-2PM as our staff is out for their lunch break. If the weather is bad, we do offer an indoor space to provide playtime.

You can bring machine washable bedding and up to three toys. Food must be packaged in individual bags per meal, we ask you do not bring food in large storage containers or bags. Wet food can be left in the can or container, we have two large refrigerators/freezers for storage. We provide all food/water bowls including raised feeders, slow feeders, and no tip bowls. If you do not want to bring any machine washable bedding, no problem! All rooms have a raised pet cot, and we provide blankets to all without one (unless they are blanket eaters). All of our play yards have toys for playtime.

The $25 charge is only for dogs picking up in our afternoon slot between 4:30PM-5:30PM. If you are picking up in the morning slot 7:30AM-8:45AM there is NO $25 charge. This charge does NOT apply to cats or daycare dogs. Our hours have remained the same, the only change with HOURS is we ask if you’re picking up in the afternoon you come between 4:30PM-5:30PM to get our valued staff home on time to their families. Lots of questions in regard to our reasoning behind this new charge. I will list a few below; •We charge per night and not per day. When picking up in the afternoon slot of 4:30PM-5:30PM, we have fed them breakfast, cleaned their room, meds if any, lunch feeding if any, let them out for 4/5 of their 15 minute minimum playtimes, etc. •Doing the above requires more staff members to be here. We value the care and safety of all pets and we want to keep our valued trained staff here for your pets. •We were one of the select few facilities to not charge an extra fee for staying through the day. We found other facilities charge for days, 1/2 days, etc. •Think of it like a hotel. Hotels let you check in usually after 3PM and then check out by 11AM. As always, we appreciate all of you and couldn’t be where we are today without your loyalty! If there are any other questions please reach out in the comments, email, or by phone and we’ll be happy to answer. Camp Critter Country

These are our most asked generic questions, if you have any further questions, please do not hesitate to reach out to us, we would love to hear from you! You can contact us by phone at 269-521-4424, if we do not answer we may be out playing with the dogs or cats! Just leave a message and someone will get back to you ASAP. Additionally, you can reach out to us via email at critters@btc-bci.com and our team will be happy to assist you with any further questions. You can reach out to us on Facebook messenger, click the link from our website to be redirected to our Facebook page. If you have an account with us, you can text us at 269-285-2399. If you do not have an account with us, we will not receive text messages from you so please reach out with another method above! We look forward to helping you plan your next adventure at Camp Critter Country!

We require dogs to be up to date with Rabies, Distemper, and Bordetella. Please note if your dog has never had Bordetella or if their Bordetella is expired/expiring during their stay, we require it to be given AT LEAST 7 days prior to their arrival date. This timeframe allows the vaccine to fully take effect. We require cats to be up to date with Feline Rabies and Feline Distemper. Vet records can be emailed to us at critters.btc-bci.com Or they can be attached when you submit an online reservation, if you are unable to attach your vaccine records, we will call the vet and get them directly prior to your appointment! We must have all updated vaccination records sent to us prior to check in.

At Camp Critter Country, the safety and well-being of every dog in our care are our top priorities. Before placing your dog in a playgroup, we conduct a thorough evaluation of their behavior, temperament, and sociability. This evaluation includes observing how your dog interacts with other dogs, their energy level, and any special needs or preferences they may have. Based on this assessment, we carefully match your dog with a compatible group of playmates to ensure a positive and enjoyable experience for all. Our experienced staff closely monitors the interactions between dogs and makes adjustments as necessary to ensure a safe and harmonious social environment. Every dog is different and will be reassessed each and every time they come back. If you do not want your dog to play with others or already know they do not get along with others let us know!

We let the dogs out 5 times a day starting at 7AM and ending at 10PM. Each time outside is a minimum of 15 minutes (weather depending). On nicer days we like to have as much outside time as possible! If your dog has frequent urination let us know at check in and we can accommodate extra out times.